Terms of Service | AI Automation Network

Terms of Service

How you can use AI Automation Network and what rules apply.

1. Agreement to These Terms

By accessing or using AI Automation Network (“AIAN”, “we”, “our”, “us”), including any subdomains or services we provide, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Who We Are

AI Automation Network is a Customer Communication Intelligence Platform that connects AI agents across calls, CRM, LinkedIn, social, search, and messaging. We operate from Waldorf, Maryland, USA.

3. Eligibility and Accounts

You must be at least 18 years old and able to enter a binding contract to use the platform. You are responsible for:

  • All activity under your account and logins.
  • Keeping your credentials secure.
  • Ensuring your team members follow these Terms.

4. Subscriptions, Fees, and Billing

Some features require a paid subscription or setup fee. Billing details will be shown on the pricing page or an order form agreed with you.

4.1 Billing Cycle

Subscriptions are typically billed in advance on a recurring basis (for example, monthly) until cancelled.

4.2 Cancellations

You may cancel future renewals as described in your account or order form. Cancelling stops the next cycle; it does not automatically create a refund for past charges.

4.3 Refunds

Refunds and credits are governed by our dedicated Refund & Cancellation Policy: https://aiautomationnetwork.com/legal/refund-policy.

5. Use of the Platform

You agree not to misuse the platform, interfere with its operation, or attempt to gain unauthorized access. Prohibited uses are further described in our Acceptable Use Policy at https://aiautomationnetwork.com/legal/acceptable-use-policy.

6. Data, Privacy, and Processing

Your use of the platform involves processing personal and business data. Our handling of that data is explained in:

7. Third-Party Tools and Integrations

AIAN can connect to external tools such as CRMs, email systems, call providers, and other services. You are responsible for:

  • Maintaining your accounts with those providers.
  • Complying with their terms, policies, and limits.
  • Understanding what data is shared between systems.

8. Intellectual Property

We own all rights in the platform, including software, designs, and documentation. You retain ownership of your content and customer data. You grant us a limited license to process that data only to provide and improve the services and meet legal obligations.

9. Suspension and Termination

We may suspend or end access if we believe there is misuse, non-payment, security risk, or violation of these Terms. You may also stop using the services at any time and may cancel renewals as described above.

10. Disclaimers

The services are provided “as is” and “as available.” To the extent allowed by law, we exclude all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise specific revenue or business results.

11. Limitation of Liability

To the extent allowed by law, our total liability for any claim related to the services is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for lost profits, lost data, or any indirect, special, or consequential damages.

12. Indemnification

You agree to indemnify and hold AI Automation Network harmless from claims, damages, or costs arising from your misuse of the services, your content, or your violation of these Terms or applicable laws.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date below and may provide additional notice if changes are material. Continued use of the services after changes means you accept the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict-of-law rules. Disputes will be handled in state or federal courts located in Maryland, unless the parties agree otherwise.

15. Contact

If you have questions about these Terms, you can contact:

AI Automation Network
Waldorf, MD 20602 — USA
Email: [email protected]
Phone: (240) 981-5081

Last updated: November 2025.
Official URL: https://aiautomationnetwork.com/legal/terms-of-service

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